Communicating Clearly and Concisely

Communicating Clearly and Concisely

Leaning forward across the table, I explained how I was writing a blog about management and leadership. The man sitting across from me had an impatient look on his face as he shook his head and said, “So you’re writing blogging software?” I said no, I wasn’t writing software to create blogs, I was writing a blog about management and leadership. He waved his hand in the air as if to dismiss this notion and said, “That is not a business. You need to have a clear idea.” I attempted to share that I realized it wasn’t a business, however I wanted to write a blog about management and leadership. But he wasn’t listening. Looking into his eyes, I could see he was already thinking about what he wanted to say next. He only wanted to talk about his ideas.

There are two things that stood out in this conversation for me. One was that I don’t clearly explain what I’m doing which is something I can work on. Second, this person wasn’t listening to me.

The more I thought about this experience, the more I realized if I am going to communicate an idea or project or anything to another person, I need to have an absolutely clear, concise, and compelling way of doing so. Because no matter what I am doing or where I am working, I need to communicate about what I am working on whether it’s a product or a service. If I can’t do that in 1 to 2 sentences and it doesn’t sound very interesting, I’ll lose a large chunk of the listening population. Why? Because they will only listen long enough to determine if they are interested in what I am saying. Once they determine they are not interested, they aren’t going to listen to anything else I say after that.

In the last year, I joined a small business networking group to see how this type of networking works. Every week, each person has 30 seconds to introduce themselves and their companies. This was a tremendous learning experience. I learned to narrow down my focus and hit at the heart of what I am doing. I needed the practice. Listening to others pitch their companies gave me lots of examples and helped me to understand how to be more clear and concise.

In reflecting on previous attempts to explain an idea or a proposal through the years, I realized I failed to be clear and concise. I needed a 1 to 2 minute pitch even when I was working at an established company. If I had a 1 to 2 minute pitch then presented the details, I would have been more successful in selling my proposals. Looking back, I’ve created many Powerpoint presentations to explain projects but I bet I just bored the heck out of my audience because I didn’t have my pitch refined and in place.

That conversation about my blog was a good kick in the butt experience for me and joining the small business networking group was just the place to learn what I needed to learn.

So why I am I blogging about managing people? I blog because I want to share what I’ve learned about managing people and the most important skill a manager cultivates, at least in my opinion, is self-awareness.

Communicating more clearly and concisely about my work is something to always be aware of and a skill I need to constantly cultivate. Communication begins with me.

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